Our immigration & asylum team has received another Excellence rating in their latest independent peer review. This is the highest rating possible in Legal Aid Agency audits.
The review, a requirement of our legal aid contract, was carried out on 6 and 7 January 2022 and took a detailed look at twelve client files. The reviewer praised the team for many aspects of their work, commenting in particular on the level of legal knowledge across a diverse range of immigration and asylum issues, the positive outcomes achieved on complex legal matters, and their skill in information gathering, for example from country experts. The report also highlighted the considerable care the team show to their clients:
“An exceptional level of client care was provided to vulnerable clients. A large proportion of the files reviewed related to clients who were vulnerable as a result of their youth, mental illness, physical illness, or experience of trauma (sometimes all of these).”
Patrick Marples, our CEO, congratulated the immigration team, saying:
“Well done to all the immigration team. It is always heartening to see much positive comments about the quality of the work that we carry out and it is a testament to the sheer hard work and commitment of the team.”
If you need help with an immigration or asylum issue, please use our advice checker to see if we can help.