We empower local people on low incomes to know their rights and defend them. Here are some of their stories.

We’re really grateful to each person who shared their story with us, so that we can share it with you. Most names have been changed.

You can also hear from local people we’ve supported in this clip from the BBC’s The One Show in 2020.

If you’d like to help more people in our communities to get justice, you can. Any gift you can give, and skills you can volunteer, could make a life-changing difference to someone at the most difficult point in their lives.

4 November 2021

Words cannot describe how relieved and happy I am to have contacted you

‘Fifteen years ago I was in a relationship with a man who had a history of mental health issues and drug abuse. If I’d known then what I know now…

20 October 2021

I couldn’t have found a way out of my situation without her help

‘My problems started when I got behind with my rent. I’d gone to Citizens Advice and was going through the process with them and then lockdown hit. My situation got…

22 September 2021

I truly believed I would have to give up the fight for justice

‘Having been through one of the most difficult times of my life, I was then faced with disability discrimination in the work place. As an intelligent, articulate woman I believed…

6 September 2021

She helped me get to where I am now when no one was looking out for me

‘My situation became bad when my husband started taking drugs. He would shout at me in front of the kids to give him money and throw things in the kitchen,…

5 August 2021

I would just like to express my sincere thanks to you

Helene* came to the UK in 2013 from the Democratic Republic of Congo. She had been a political activist but fled her home country having been tortured and gang raped….

6 July 2021

If it wasn’t for you I don’t know where I’d be now

‘I’d been addicted to drugs and alcohol for four years before I got support. I was working for the council but was dismissed on health grounds due to my depression…

7 June 2021

I couldn’t sleep knowing someone had claimed universal credit in my name

‘I received a letter from the Department of Work and Pensions on 23 October 2020 saying I owed them £1,475. I thought it was a fake, but then I realised…

25 May 2021

We had nothing to look forward to but now we can start enjoying life.

‘It started off with my rent. I changed jobs and the Council didn’t inform me I had to pay a top up amount so I got into debt with rent…

4 May 2021

If it were not for the services of South West London Law Centres, I would not be able to get my Personal Independence Payment back

‘I was not getting any Personal Independence Payment and I did not understand why it had stopped because I have a long-term health condition. I contacted the Department for Work…

7 April 2021

The Law Centre showed me there was light at the end of the tunnel

‘I’d ended up in a very dark place. I was addicted to alcohol and had been diagnosed with a borderline personality disorder. Alcohol has taken control of my whole life,…

30 March 2021

When I got the news that the money had been paid, I sat on my living room floor and cried with relief

‘My partner and I lived above a pub. She worked behind the bar and the landlord offered me a job in another company he ran. I started my employment and…

17 February 2021

The stress of my situation could have killed me

‘I was getting by but my situation escalated when I moved house. Everything took its toil on me. I was trying to catch up but I had old bills to…

Help someone change their story today

Give a single gift

A single donation, big or small, can transform someone’s life by helping them get justice when they need it most

Give a regular gift

Your regular monthly gift can help someone to understand and defend their rights, at the most difficult time in their life

Volunteer – pro bono

Our dedicated volunteer lawyers share their time and expertise with local people, so that everyone can have equal access to justice and can defend their rights.