Our One-off Advice Programme provides free initial, one-off legal advice by lawyers who volunteer their time with us.

Volunteer legal advisers help people in our community – including those on low incomes who aren’t eligible for legal aid – to understand their rights and know what steps they can take next. 

We run up to 16 advice appointments each week. These are by phone and involve more than 400 volunteer lawyers a year giving legal advice. Last year they advised around 3,000 people on issues including housing, rent deposits, family, employment, immigration and small claims. 

If you need advice, please get in touch using our contact forms, and we might be able to offer free initial advice through our volunteer lawyers. *This service is open to all! 

At a glance


people advised by volunteer lawyers last year

£1.5 million

worth of legal advice provided to our community

8 in 10

people leave with a better understanding of their problem

More information about advice appointments

What you’ll need for your free initial advice appointment

If you’ve been offered a free initial advice appointment with one of our volunteer legal advisers, please read this useful information about what you’ll need.

Impact of community legal advice appointments

8 in 10 people leave our free community advice appointments with a better understanding of their legal problem, and would recommend the appointments to someone else.

Volunteer – pro bono

Our dedicated volunteer lawyers share their time and expertise with local people, so that everyone can have equal access to justice and can defend their rights.