Our One-off Advice Programme provides free initial, one-off legal advice by lawyers who volunteer their time with us.
Volunteer legal advisers help people in our community – including those on low incomes who aren’t eligible for legal aid – to understand their rights and know what steps they can take next.
We run advice appointments during the week mostly in the evenings. These are by phone and involve 100s of volunteer lawyers a year giving legal advice. Last year over 1,000 people were advised on issues including housing, rent deposits, family, employment, immigration and small claims.
If you need advice, please get in touch using our contact forms, and we might be able to offer free initial advice through our volunteer lawyers. *This service is open to all!
At a glance
1071
people advised by volunteer lawyers last year
£526,932
worth of legal advice provided to our community
8 in 10
people leave with a better understanding of their problem
More information about advice appointments
What you’ll need for your free initial advice appointment
If you’ve been offered a free initial advice appointment with one of our volunteer legal advisers, please read this useful information about what you’ll need.
Impact of community legal advice appointments
8 in 10 people leave our free community advice appointments with a better understanding of their legal problem, and would recommend the appointments to someone else.
Volunteer – pro bono
Our dedicated volunteer lawyers share their time and expertise with local people, so that everyone can have equal access to justice and can defend their rights.