Important Notice: Temporary Service Pause
Due to high demand, our service is currently at capacity. As a result, we are temporarily closed to new inquiries. We understand the urgency of your situation and apologize for any inconvenience this may cause.
Please check back in 3 weeks’ time for updates on our service availability.
Benefits
We can provide advice on some of the more complicated benefits issues, like challenging a decision at tribunal.
We can advise on some but not all problems with benefits. We can help with some of the more complicated benefits issues, where you need legal advice to appeal a decision of:
- First-tier Tribunal – for Universal Credit, Employment Support Allowance or Personal Independence Payment only
- Upper Tribunal – for any benefit
Unfortunately we’re not usually able to help with earlier stages of benefits advice, like applying for benefits, form filling, or requesting a mandatory reconsideration. You can contact your local Citizens Advice for help with this, or search for other advice near you.
You can also find information here about what are the first steps in appealing a benefit decision you don’t agree with.
We can help with
- Appeals at the First-tier Tribunal for work capability or right to reside issues – Universal Credit, Personal Independence Payment and Employment Support Allowance only
- Appeals at the Upper Tribunal if you disagree with a First-tier Tribunal result and have followed the initial steps to request permission to appeal to the Upper Tribunal – all benefits
We can’t help with
- Applying for benefits
- Form filling
- Challenging benefit overpayments
- Requesting a mandatory reconsideration
- Requesting a Statement of Reasons if you disagree with a First-tier Tribunal result
- The initial request for permission to appeal a First-tier Tribunal result, based on an error of law.
Search for other advice
Sometimes we’re not able to help everyone who turns to us, even though we want to.
If we can’t help you, you can use these search buttons to look for other advice near you.
I don’t know what I’d have done without the Law Centre. I was just glad I got introduced to the right people – they took a burden off me. I felt weary but it was worth it in the end.
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