To help with rising energy costs and the cost of living crisis, the Government is giving all households in England in Council Tax bands A-D a rebate of £150.
If you pay your council tax by direct debt, then the council will pay the money directly into your bank account and you do not need to do anything.
If your council does not have your bank account details you will need to apply online to receive the payment. It is very important that you do not give your bank details to anyone asking for them over the phone or by text as this is likely to be a scam.
Your council should contact you to tell you how to apply. If you have not heard from them, you will be able to find the information you need and a link to their online form on their website.
If you need help completing the online form, members of our team will be attending events at the following locations:
- Saturday 2 July, 10.30am – 1.30pm at Morden Library SM4 5DX for Merton residents (there will also be help available in Colliers Wood, Pollards Hill and Mitcham Libraries at the same time)
- Thursday 7 July, 11.30am – 1.30pm at Shirley Community Centre CR0 8JA for Croydon residents
You can also choose to set up a direct debt to pay your council tax. If you do this, your council will be able to pay you the £150 automatically.
The deadline for all payments to be made is 30 September 2022 so your other option is to choose to wait and the council will add the money to your Council Tax account as the deadline approaches.
If the cost of living crisis means you are struggling to make essential payments, you can contact our Money Advice Team for free impartial advice by emailing email@example.com, calling 020 8667 9252 or by completing our online contact form.